Privacy Policy

Effective Date: 11/11/2024

Crystal Glow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly:

• Name, email address, phone number, and shipping/billing address when placing an order.
• Payment information (processed securely through third-party payment providers).
• Any information you provide when contacting customer support.

b. Automatically Collected Information:

• IP address, browser type, device type, and browsing behavior on our website.
• Cookies and tracking technologies to enhance your experience.

c. Information from Third Parties:

• Social media interactions (if you engage with us on platforms like Instagram, Facebook, etc.).

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your order, promotions, or updates.
• To improve our website, products, and customer service.
• To prevent fraud and ensure the security of our website.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• With trusted third-party service providers (e.g., shipping partners, payment processors).
• For legal compliance, fraud prevention, or security purposes.
• In case of a business transfer (e.g., merger, acquisition, or sale of assets).

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance your shopping experience.
• Remember your preferences.
• Analyze website traffic and improve functionality.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request information about how we process your data.

To exercise your rights, contact us at [your contact email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Crystal Glow Customer Support
Email: support@crystalglows.com
Phone/WhatsApp: 088-767-6555