Effective Date: 11/11/2024
Welcome to Crystal Glow! By accessing or using our website and services, you agree to comply with the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Terms
- These Terms govern your use of Crystal Glow’s website, products, and services.
- We reserve the right to update or modify these Terms at any time without prior notice.
- Continued use of our website after changes means you accept the revised Terms.
2. Orders & Payments
- By placing an order, you agree to provide accurate and complete information.
- Prices are listed in [Currency] and may be subject to taxes or shipping fees.
- We accept various payment methods (credit/debit cards, PayPal, etc.). All payments are securely processed through third-party payment providers.
3. Shipping & Delivery
- Orders are processed within 1-2 business days and shipped based on your location.
- Delivery times vary depending on the destination.
- We are not responsible for delays due to customs, holidays, or unforeseen circumstances.
- Customers are responsible for any customs duties or taxes applicable in their country.
4. Returns & Refunds
- Returns are accepted within 7 days of receiving the product, provided it is unused and in original packaging.
- Refunds will be processed within 7-10 business days after receiving the returned item.
- Shipping fees are non-refundable, except for defective or incorrect products.
- To request a return, contact our support team at [your email/WhatsApp].
5. Product Use & Disclaimer
- Our products are for external use only.
- Individual results may vary. Crystal Glow is not liable for any allergic reactions or skin sensitivities.
- Please perform a patch test before full application. If irritation occurs, discontinue use and consult a dermatologist.
6. Intellectual Property
- All content on our website, including images, logos, text, and product descriptions, is the intellectual property of Crystal Glow.
- Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
7. Limitation of Liability
- Crystal Glow is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
- We do not guarantee specific results from using our products.
8. Privacy Policy
- Your personal information is handled according to our Privacy Policy [link to Privacy Policy].
- We do not sell or share your data with third parties except for necessary business operations.
9. Governing Law
- These Terms are governed by the laws of [Your Country].
- Any disputes will be resolved through arbitration or legal proceedings in [Your Jurisdiction].
10. Contact Us
For any questions or concerns about these Terms, please contact us at:
Crystal Glow Customer Support
Email: support@crystalglows.com
Phone/WhatsApp: 088-767-6555
